Terms of Service

1. Agreement to terms

These Terms of Service (these “Terms”) are entered into by and between Digital Qasas Sdn Bhd (the “Company”, “we”, “us”, or “our”) and you, the person accessing or using the Services (as defined below) (“you” or the “User”). By accessing or using the Services, registering for an account, or enrolling in any course, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Services.

2. Definitions

For the purposes of these Terms: “Services” means our website, learning platform, courses, content, and all related features and functionality; “Content” means all text, materials, lessons, assessments, graphics, and other works made available through the Services; and “Account” means the registered profile through which you access the Services.

3. Eligibility

You represent and warrant that you are of the age of majority in your jurisdiction and possess the legal capacity to enter into a binding agreement. If you access the Services on behalf of an organisation, you represent and warrant that you are authorised to bind that organisation to these Terms, in which case “you” shall refer to that organisation.

4. Accounts and security

Accounts are generally created by invitation or upon enrolment. You are responsible for maintaining the confidentiality of your authentication credentials and for all activities that occur under your Account. Access is personal to you and may not be sold, assigned, shared, or otherwise transferred. You agree to notify us promptly of any unauthorised use of your Account or any other breach of security.

5. Licence and permitted use

Subject to your compliance with these Terms and, where applicable, your payment of the relevant fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and use the Content of the courses in which you are enrolled, solely for your own personal, non-commercial educational purposes. Certain lessons may be released progressively (on a scheduled or sequential basis) or made available as complimentary previews at our discretion.

6. Fees and payment

Paid courses are offered at the price displayed at the point of checkout, in the stated currency. Payment is processed securely by an independent third-party payment service provider through supported methods, which may include credit or debit card and online banking. By submitting a purchase order, you authorise the applicable charge and represent that you are lawfully entitled to use the payment method provided. All fees are stated exclusive of any applicable taxes or levies unless otherwise indicated.

7. Refunds

Requests for refunds must be submitted in writing to hello@digitalqasas.com and will be assessed on a case-by-case basis having regard to the circumstances and the extent of access to or consumption of the relevant Content. Where a refund is granted, we reserve the right to revoke your access to the corresponding course.

8. Acceptable use

You agree that you shall not, and shall not permit any third party to:

• copy, reproduce, distribute, republish, resell, sublicense, or publicly display any Content except as expressly permitted;
• circumvent, disable, or otherwise interfere with any access controls, security features, or usage limitations;
• access, scrape, harvest, or extract data from the Services by automated or unauthorised means;
• use the Services in any manner that is unlawful, fraudulent, infringing, or that may damage, disable, or impair the Services; or
• impersonate any person or misrepresent your affiliation with any person or entity.

We reserve the right to suspend or terminate access for any serious or repeated breach of this Section.

9. Intellectual property

All right, title, and interest in and to the Services and the Content, including all associated intellectual property rights, are and shall remain the exclusive property of the Company or its licensors. Except for the limited licence expressly granted under these Terms, nothing herein transfers to you any right, title, or interest in or to the Services or the Content. The Company's names, marks, and logos may not be used without our prior written consent.

10. Third-party services

The Services rely upon and may interoperate with third-party providers and may contain links to third-party websites or resources. We do not control and are not responsible for the availability, content, or practices of such third parties, and your use of any third-party service is at your own risk and subject to that third party's terms.

11. Disclaimer of warranties

The Services and the Content are provided on an “as is” and “as available” basis, without warranties or representations of any kind, whether express, implied, statutory, or otherwise, including, to the fullest extent permitted by law, any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or that any particular outcome or result will be achieved through their use.

12. Limitation of liability

To the maximum extent permitted by applicable law, in no event shall the Company, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your access to or use of (or inability to use) the Services, whether based in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages. To the extent that liability cannot be excluded, our aggregate liability shall not exceed the total amount paid by you to us for the Services giving rise to the claim during the twelve (12) months preceding the event giving rise to the liability.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms or your misuse of the Services.

14. Suspension and termination

We may suspend, restrict, or terminate your access to the Services, in whole or in part, with or without notice, where we reasonably believe you have breached these Terms or where required to do so by law. Upon termination, the licence granted to you under these Terms shall immediately cease. Provisions which by their nature are intended to survive termination shall so survive.

15. Amendments

We may amend these Terms from time to time. Amendments take effect upon publication, and the “last updated” date above will be revised accordingly. Your continued use of the Services following any amendment constitutes acceptance of the amended Terms.

16. Severability and waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect. No failure or delay by us in exercising any right under these Terms shall operate as a waiver of that right.

17. Entire agreement

These Terms, together with the Privacy Policy and any additional terms applicable to specific courses or features, constitute the entire agreement between you and the Company in respect of the Services and supersede all prior or contemporaneous understandings.

18. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Malaysia, and the parties submit to the exclusive jurisdiction of the courts of Malaysia in respect of any dispute arising out of or in connection with these Terms.

19. Contact

Any questions regarding these Terms may be directed to Digital Qasas Sdn Bhd at hello@digitalqasas.com.